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Privacy Policy

Last Updated: January 1, 2025

At Low Key Labs LLC ("we", "our", "us"), we take your privacy seriously. Really seriously. Like, we're not trying to be creepy and collect everything about you. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

1. Information We Collect

Information You Provide

  • Account Information: When you create an account, we collect your email address and username. That's it. We're keeping it low key, remember?
  • Contact Information: If you reach out to us, we'll collect whatever info you choose to share (name, email, message content).
  • App Data: Any content you create within our apps (notes, settings, preferences) stays on your device unless you explicitly choose to sync it.

Information Collected Automatically

  • Usage Analytics: Basic app usage statistics to help us improve (like which features are popular). No personally identifiable information.
  • Crash Reports: If the app crashes, we collect technical details to fix bugs. Again, nothing personal.
  • Device Information: Device type, OS version, app version - just the basics to ensure compatibility.

2. How We Use Your Information

We use your information to:

  • Provide and maintain our services
  • Send important updates about our apps (not spam, promise)
  • Respond to your support requests
  • Improve our apps based on usage patterns
  • Comply with legal obligations

3. Data Sharing

We don't sell your data. Period. We only share your information when:

  • You explicitly ask us to (like when syncing between devices)
  • We're legally required to (court orders, etc.)
  • It's necessary to protect safety or prevent fraud

4. Data Security

We implement industry-standard security measures including:

  • Encryption of data in transit and at rest
  • Regular security audits
  • Limited access to personal information
  • Secure data centers

5. Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct your information
  • Deletion: Request we delete your data
  • Portability: Export your data in a standard format
  • Opt-out: Unsubscribe from marketing communications

6. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you're a parent and believe we've collected data from your child, please contact us immediately.

7. Third-Party Services

Our apps may contain links to third-party services. We're not responsible for their privacy practices, so please review their policies directly.

8. Data Retention

We keep your data only as long as necessary to provide our services or as required by law. When you delete your account, we delete your data within 30 days (except what we're legally required to keep).

9. International Data Transfers

We're based in the United States. If you're accessing our services from elsewhere, your data may be transferred to and processed in the US.

10. Changes to This Policy

We may update this policy occasionally. We'll notify you of significant changes via email or in-app notification.

11. Contact Us

Questions about privacy? We're here to help:

  • Email: privacy@lowkeylabs.app
  • Contact Form: Contact Page

12. California Privacy Rights

California residents have additional rights under CCPA. You can request information about data collection, opt-out of data sales (which we don't do anyway), and request deletion of your personal information.

13. European Privacy Rights

If you're in the EU, you have additional rights under GDPR including the right to object to processing, restrict processing, and lodge complaints with supervisory authorities.

Remember: We're keeping it low key. We collect minimal data, use it responsibly, and respect your privacy. That's our promise.

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