Support

Help for Low Key Translate

Use app support for Low Key Translate questions, account or subscription issues, and bug reports.

Before You Write

Audio route: iOS controls whether sound plays through speaker, Bluetooth, wired audio, earbuds, or headset.

Local assets: some speech and translation languages require iOS language assets to be downloaded before offline use.

Worldwide rooms: keep room codes private and compare verification codes before starting a conversation.

Direct app support: email@lowkeylabs.com

FAQ

Common Questions

Does Low Key Translate send Nearby conversations to Low Key Labs?

No. Connect Nearby is designed for local peer-to-peer conversation data between participating devices.

Does Connect Worldwide translate on the server?

No. The relay helps devices connect over distance and forwards encrypted app messages. Speech, translation, and playback are app-side workflows.

Can I use Bluetooth earbuds or a speaker?

Yes. The app uses the iOS audio route selected on your device, including built-in speaker, Bluetooth speaker, wired audio, earbuds, and headset.